Shipping Policy
1. Shipping Methods:
We offer standard shipping via DTDC, Blue Dart and expedited shipping options for faster delivery. Orders are processed and shipped within 1-2 business days (excluding weekends and holidays) unless otherwise stated.
2. Shipping Rates:
Shipping rates are calculated based on the weight, dimensions, and destination of the package. Customers can view the shipping cost during the checkout process before finalizing their order.
3. Estimated Delivery Time:
Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international orders. Expedited shipping options are available for faster delivery and will be displayed during checkout.
4. Order Tracking:
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the provided tracking number on our website or through the carrier's website.
5. Shipping Restrictions:
Some items may have shipping restrictions due to their size, weight, or contents. These restrictions will be noted on the product page. We do not ship to PO boxes, APO/FPO addresses, or certain international destinations. Please contact us for more information.
6. International Shipping:
International orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These fees are the responsibility of the customer. We are not responsible for delays caused by customs processing.
7. Shipping Address:
Customers are responsible for providing accurate and complete shipping information. We are not responsible for orders shipped to incorrect or incomplete addresses.
8. Shipping Delays:
While we strive to deliver your order in a timely manner, please note that shipping delays may occur due to unforeseen circumstances such as weather, natural disasters, or carrier delays.
9. Returns Due to Shipping Issues:
If your order is lost, damaged, or incorrect due to a shipping error, please contact us within 7 days of delivery to arrange for a replacement or refund.
10. Contact Us:
If you have any questions or concerns about our shipping policy, please contact us at sonydigitalsystems@gmail.com or 8625920354 for assistance.
And
Our Address as follows:
Sony Digital Systems
“Sudarshan”
Near Dutta Temple,
Shiv Nagar, Old Jalna,
Jalna 431213 (Maharashtra)